Reference

Privacy Policy for Your neraka168 Account

Q: How do I ask neraka168 to delete or correct my account data?

Contact live chat between 09:00 and 01:00 WIB or email privacy@neraka168.club. Send your username, registered mobile number, and request type. We check identity before changing or deleting account records.

Live Roulette, Rooster Rumble, and Football Betting use one account profile, and this Privacy Policy shows what data we collect before you open your account.

Account data explainedCookie choicesDANA OVO GoPay QRIS recordsPrivacy request channels

Browse Lobby Read FAQ

How Your Data Supports Account Access

neraka168 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

One privacy record keeps your account, wallet, and lobby session tied together, so you do not repeat checks every time you move from Live Roulette to Crash Games. We collect only the data needed for account creation, login safety, game-session routing, payment matching, and support contact.

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That can include your username, mobile number, password hash, IP address, device type, cookie ID, session time, and payment reference for DANA, OVO, GoPay, or QRIS. We use those records to credit deposits, verify withdrawals, answer privacy requests, and meet legal or dispute needs in Indonesia.
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We do not sell your account data. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Privacy Requests

A privacy question should reach the team that can act on it, not a generic inbox. If you contact us from Semarang or another Indonesia city, include your account username, registered mobile…

Live chat Use the chat bubble inside your account from 09:00 to 01:00 WIB. Tell us whether you need access, correction, cookie help, or deletion, and we will ask account checks before sharing personal data.

WhatsApp support Send a privacy message through the WhatsApp contact shown after login. We may ask for your username, registered mobile number, and one recent DANA, OVO, GoPay, or QRIS reference to confirm identity.

Privacy email Email [email protected] for data access, correction, deletion, or cookie questions. Use the email linked to your account when possible, and avoid sending passwords or full wallet screenshots.

ACCOUNT CONTROLS

Controls You Get Over Your Data

Clear privacy controls help you join with fewer doubts. We separate account records, payment references, cookies, and support messages so each request goes to the correct workflow.

Data we collect

Your sign-up record may include username, mobile number, password hash, IP address, device type, and login time. We use it to run account access, prevent duplicate abuse, and answer privacy requests tied to your profile.

Payment references

For DANA, OVO, GoPay, and QRIS, we store the method label, transaction reference, timestamp, and amount. That record helps match deposits, verify withdrawals, and resolve wallet disputes without asking for unrelated app activity.

Cookie control

Cookies keep your session active and remember basic device signals. On Android Chrome, open Settings > Site settings > Cookies to change browser handling; after clearing cookies, you may need to log in again.

Login security

When you sign in from a new device, we may ask for an extra account check before showing wallet or privacy records. This protects your profile if a password is guessed or reused elsewhere.

Retention period

We keep transaction, login, and support records for operational, dispute, and legal needs. When a record is no longer needed, we delete it, anonymise it, or keep only what law requires.

Change requests

Use live chat or [email protected] to ask for correction, export, or deletion. We check the request against your account details before changing records linked to games, wallet activity, or support messages.

Privacy Questions You May Search

Most privacy questions come up before you open an account or right after a wallet check. The answers below explain what we collect, how DANA, OVO, GoPay, and QRIS records are handled, how cookies work on your phone, and how to reach us when you want a copy, correction, or deletion of account data.

We may collect your username, mobile number, password hash, IP address, device type, login time, and cookie ID. We use those details to create the account, protect access, route sessions, and answer privacy requests.

No. We need the payment status, method label, transaction reference, time, and amount needed to credit your wallet. We do not need your full e-wallet balance or unrelated activity inside those apps.

Contact live chat between 09:00 and 01:00 WIB or email [email protected]. Send your username, registered mobile number, and request type. We check identity before changing or deleting account records.

Some data is required for account access, payments, and security checks. If you decline required handling, we may not be able to open or maintain the account. Access also depends on local law.

On Android Chrome, go to Settings > Site settings > Cookies and adjust your preference. If you block or clear cookies, your session may close and the login page may ask you to sign in again.

Only staff assigned to support, account security, or privacy handling can check your request. We limit access to the details needed, such as account ID, contact channel, and related wallet reference.

Game providers may receive session details such as account ID, game round ID, table name, and time stamp for Live Roulette, Crash Games, or similar rooms. We avoid sending contact details unless needed.

Privacy Policy for Your neraka168 Account

Reach Us About Privacy Requests

Controls You Get Over Your Data

Data we collect

Payment references

Cookie control

Login security

Retention period

Change requests

Privacy Questions You May Search

01 What personal data do you collect when I open an account?

02 Do DANA, OVO, GoPay, and QRIS payments show my wallet balance?

03 How do I ask neraka168 to delete or correct my account data?

04 Can I use the lobby if I do not accept required privacy terms?

05 How can I change cookie settings on my phone?

06 Who can see my privacy request inside the team?

07 Does neraka168 share data with game providers?

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